Payment policy

1. Introduction

Welcome to IPTV Services Pro. This Payment Policy outlines the terms and conditions governing payments, billing, refunds, and other financial aspects related to the services offered on our platform. By purchasing or subscribing to our services, you agree to the terms set forth in this policy.

2. Payment Methods

We accept the following payment methods for our IPTV services:

  • Cryptocurrency Payments: Bitcoin, Ethereum, and other supported cryptocurrencies via CoinPayments.
  • Credit/Debit Cards: Visa, MasterCard, American Express, and other major credit/debit cards (subject to availability).
  • Bank Transfers: Available for bulk purchases or corporate clients upon request.
  • E-wallets: PayPal, Skrill, and other digital wallets (availability may vary).

3. Payment Processing

  • All payments are processed securely through our payment gateways.
  • Cryptocurrency payments must be confirmed on the blockchain before activation.
  • Customers are responsible for ensuring they provide the correct payment details.
  • We do not store or have access to customers’ full payment details for security reasons.

4. Subscription and Renewal Policy

  • Our IPTV services operate on a subscription-based model.
  • Subscriptions can be monthly, quarterly, semi-annual, or annual.
  • Customers can enable auto-renewal to avoid service interruptions.
  • Failure to renew before the expiration date may result in service suspension.

5. Refund and Cancellation Policy

5.1 Refund Policy

  • Refunds are only applicable under the following conditions:
    • Service is not activated within 48 hours of payment confirmation.
    • Technical issues that persist despite troubleshooting efforts.
  • Non-refundable cases:
    • If the customer changes their mind after activation.
    • Issues caused by the customer’s device, internet connection, or third-party applications.
    • Violation of our Terms of Service.

5.2 Cancellation Policy

  • Customers can cancel their subscription at any time. However, cancellations will not result in refunds for unused periods.
  • If auto-renewal is enabled, customers must disable it before the next billing cycle to avoid charges.

6. Service Activation and Delivery

  • Upon successful payment confirmation, service activation usually takes 1-24 hours.
  • Customers will receive activation details via email or WhatsApp (if provided).
  • Delays beyond 24 hours should be reported to support@iptvservices.pro.

7. Pricing and Changes

  • IPTV Services Pro reserves the right to modify pricing at any time.
  • Any changes in pricing will be communicated to existing subscribers before renewal.
  • Promotional offers and discounts may be available for a limited period.

8. Chargebacks and Fraud Prevention

  • Chargebacks and disputes against legitimate payments will result in immediate service termination and possible legal action.
  • We work with fraud prevention systems to protect both the company and customers.
  • If a chargeback is raised falsely, the customer will be permanently banned from our services.

9. Taxes and Additional Charges

  • Customers are responsible for any local taxes or fees imposed by their country.
  • IPTV Services Pro is not liable for extra bank charges or transaction fees.

10. Security and Privacy

  • All payment transactions are encrypted and processed securely.
  • We do not share customer payment information with third parties.
  • Any security concerns should be reported to support@iptvservices.pro.

11. Dispute Resolution

  • In case of disputes related to payment, customers should first contact our support team.
  • If unresolved, disputes can be escalated to our legal department.

12. Governing Law

  • This Payment Policy is governed by the laws of [Your Country].
  • Any legal proceedings shall be conducted in the applicable jurisdiction.

For further inquiries, please contact us at support@iptvservices.pro or call +32 466 38 40 90.

Thank you for choosing IPTV Services Pro!